Staff Spotlight: Bailey Smyth

Bright, focused, quiet, and supportive – Bailey is a valued member of our staff. She consistently surprises us with her beautiful latte art and accomplishes tasks with unique speed. For over three years she has been a barista in the cafe, but she recently began assisting our head chocolatier in artisan chocolate-making.

We call her the “Queen of Clean” with good reason. Bailey is known for cleaning into the deepest corners of the shop. When we think there could not possibly be one more place to spruce up, she finds anything overlooked.

Check out what she has to say about her experience, here, in our interview with her:

How long have you been with Arrowhead?
3 years

Something about Arrowhead that inspires you:
I love that Arrowhead can be a relaxing place for people to enjoy an awesome drink or chocolate. Not only is the atmosphere enjoyable, but the people who work here make it fun, to be a customer as well as an employee.

A few personal hobbies you enjoy that make you unique:
I enjoy photography, horseback riding, and spending time with my wonderful fiancé. I also spend a lot of my time in volunteer work, where I share encouragement and hope from the bible.

What you have contributed to Arrowhead?
Throughout my time working here, I have tried to make the Arrowhead experience for customers enjoyable, in the service I provide and in the drinks I create. I love being able to make a drink for someone that they absolutely love. I also try to be a team player, and help the work experience be good for my fellow employees.

Your favorite drink and why:
There are so many drinks I love here, but one of my go-to’s is our London Fog. I love tea, and our earl grey with vanilla and cream is so good! It’s a cozy drink to warm you up on a cold winter day, or get it iced to refresh and cool you down during the hot summer season.

Tell us what you think about our staff in the comments below! Who would you like us to feature next? What kind of service have you come to expect from Arrowhead? We look forward to hearing from you!